I'm a Hufflepuff! I love it! Yay Hufflepuffs!
Your Torontonian STC contact is like most Torontonians and yes, many of them are uppety and they live in things worse than basements, I've seen a few in cardboard boxes. The neat thing about cardboard boxes is they can be kicked over, burnt down or squashed, thereby leaving their occupants homeless but with really expensive mortgages, because even cardboard boxes go for 500K.

The thing with Torontonians is they don't like anybody who isn't from Toronto and they are especially uptight about Montrealers, as they think we're all going to beat them up if they come here and don't speak any French. They also think they are better than we are (you know all that World Class nonsense.) However, they are just Muggles and are just like Uncle Vernon and Aunt Petunia with sons like Dudley...(I know a lot of Dudleys who work here.)

Seriously though, I have always found the Toronto STC less than friendly or helpful and they tend to view themselves as the super chapter....(But really they are in severe need of an edit for tone and attitude.)